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Compliance Training: Leader's Legal Resource Center

Overview

The Leader's Legal Resource Center (LLRC) is an internet-based method of delivering training, performance support, and assessment to supervisors, managers, and anyone who makes employment-related decisions. The content within LLRC focuses on the legal issues that affect those labor and employment related decisions.

LLRC General Objectives

  • Help companies reduce employment practice liability by providing supervisors with access to training and resources
  • Track and document the use of the LLRC system and thus the company's commitment to ensure that employees act within Federal EEO guidelines
  • Deliver training in a way that permits frequent, expedient, and inexpensive updating and distribution of content (i.e., training, reference, and assessments)
  • Deliver training in a way that provides companies with the ability to create reports and track users' progress

The LLRC Advantage

  • Clear, concise content that focuses directly on legal issues (i.e., diversity training)
  • Information developed, organized and written for use by supervisors, leaders, managers, etc.
  • Interactive training with reference sections and assessment functions to browse or search
  • User usage tracking
  • Fast and continuous training, reference, and assessment content updates
  • Target Audience

LLRC clients and users are typically organizations with at least 20 employees, but a smaller organization could also benefit from this resource. End-users of the LLRC system are typically decision-makers for the organization's employees. These users would most likely be managers, supervisors, team leaders, etc.

The Business Need for LLRC

All businesses have a keen interest in avoiding time consuming, costly complaints and lawsuits that deal with EEO considerations, sexual harassment, the Family and Medical Leave Act (FMLA), and the Americans with Disabilities Act (ADA). To address this need many companies have put forth proactive programs and efforts to maintain a fair and compliant workplace. It is obviously in the direct interest of companies to create a work environment in which people feel safe, comfortable, confident, and valued. These are the basic prerequisites for organizational learning.

The business need for LLRC can be measured through decreases in the:

  • Number of employee complaints in these areas
  • Legal costs associated with complaints that go to arbitration or trial
  • Resources spent on federal compliance training
  • Costs associated with delivery of compliance training

Companies also see the business need for LLRC through a measurable increase in the:

  • Number of compliance-certified supervisors, managers and team leaders
  • Legal defensibility of compliance training offered by the company
  • Retention and understanding of compliance issues by all levels of management
  • Utilization of the Internet as a tool to deliver more efficient compliance training

In today's legal climate many companies are now searching for a tool or vehicle that will address these growing needs. Human resources personnel within companies are being charged with the task of finding a compliance training solution that encompasses a wide-range of criteria:

Cost effectiveness

  1. Access on demand via the Internet
  2. Ease-of-use
  3. Customization option to include future policies and procedures
  4. Relevant content that can be updated
  5. Provide ability to procure data and results for HR
  6. Knowledge Assessment/Certification administered at conclusion of training

A Solution and an Approach

LLRC is an Internet-based training, reference and knowledge assessment system that gives private and public sector organizations a cost-effective solution for training supervisors and managers in today's complex and litigious workplace issues. LLRC was developed in cooperation with LearnShare, a consortium of non-competing Fortune 500 companies organized to improve training results while reducing costs. LLRC provides as much as 15 hours of training, continuously available information and knowledge assessment in the following areas:

  • Discrimination
  • Harassment in the Workplace
  • Accommodating Employees with Disabilities
  • Religious Accommodations
  • Family and Medical Leave Act
  • The Hiring Process
  • Promotion, Discipline and Termination
  • Determining Essential Job Functions

LLRC Contents

  • Main Menus: Used by the end-user to access the various end user areas.
  • Reference: The LLRC Reference section is the program's "core" information. Within the Reference section users are presented with html-based pages discussing the various legal issues affecting leaders' decisions. End-users can perform keyword searches to find topics in the reference section, browse a table of contents, or read through topics sequentially. Also included in the Reference Section is company specific information, such as policies and procedures.
  • Training: LLRC Training gives users an interactive approach to exploring and learning legal content. The training section consists of a main menu listing the training topics and training modules. Training modules present the user with learning objectives, summaries, LLRC reference content, and interactive questions.
  • Knowledge Assessment: The Knowledge Assessment section is designed to assess end-user's mastery of LLRC content. Users can review their past assessment results and re-assess as often as they like
  • Data Collection: By using LLRC you can collect and report a variety of data including: end-user demographics; end-user logins, end-user assessment attempts; and, end-user training module status

For additional information on LLRC, please contact:

Alan B. Lesure, President
Learning Resources, Inc.
1117 E. Putnam Avenue, # 260
Riverside, CT 06878
Phone: 203-637-5047; Fax: 203-637-2786
e-mail: alesure@Learning-Resources.com

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